Directive Technology — Managed IT, Cybersecurity & Cloud Hosting in Oneonta, NY
Cyberattacks happen every 39 seconds
One Breach Could Cost You Everything. We Make Sure It Doesn't.
While you focus on growing your business, we're stopping threats before they reach you. No breaches. No downtime. No sleepless nights.
Average Response: 6 Minutes
Zero Breaches in 33+ Years
500+ Businesses Trust Us
33+
Years in Business
500+
Clients Protected
99.9%
Uptime Guarantee
24/7
Expert Support
Making Technology
Work for You
From proactive IT management and cybersecurity to cloud hosting and web design, Directive Technology keeps your business running and protected. Let us handle your technology so you can focus on what matters most.
Cybersecurity
Comprehensive protection against threats with risk assessments, dark web monitoring, and phishing simulation training.
- Risk Assessment
- Dark Web Monitoring
- Phishing Training
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NOCOLOGY IT Management
Proactive IT monitoring and support delivering enterprise standards customized to fit your specific needs.
- 24/7 Monitoring
- Desktop & Server Care
- Backup & Recovery
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Managed Cloud Hosting
Fully managed hosting that's both reliable and scalable, giving you headache-free flexibility.
- High Availability
- Auto Scaling
- Managed Security
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Web Design & Development
Represent your organization with a functional, content-rich website that drives results.
- Custom Design
- CMS Integration
- SEO Optimization
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Computer Repair & Support
Our trained consultants keep the technology your business relies upon up and running.
- Remote Support
- On-Site Service
- Hardware Repair
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Staff Training
Educate your team on security best practices and prevent data/identity theft.
- Security Awareness
- Phishing Tests
- Compliance Training
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Why Choose Us
Technology That Empowers Your Business
We're not just IT support — we're your long-term technology partner. Since 1993, businesses have relied on our proactive approach to keep systems running smoothly while our security measures protect what matters most.
NOCOLOGY IT Management
Our flagship managed service delivers Enterprise IT standards to small and medium organizations, customized to fit your unique needs.
33+ Years Experience
Decades of expertise in IT solutions and cybersecurity for businesses of all sizes.
24/7/365 Support
Round-the-clock support when you need it most. We're always just a call away.
Enterprise Security
Bank-level security protocols protecting your data and infrastructure.
Proactive Approach
We prevent issues before they happen with continuous monitoring and maintenance.
Certified Experts
Our team holds top industry certifications ensuring the highest quality service.
Data Protection
Comprehensive backup and disaster recovery solutions to keep your data safe.
From Our CEO
Rogue AI
by Chris Chase
Find the Shadow AI Crisis Inside Your Business, Take Back Control, and Turn AI Into Your Biggest Competitive Advantage.
Drawing from 33+ years of helping businesses leverage technology, Chris Chase exposes the hidden Shadow AI crisis threatening organizations everywhere — and shows you exactly how to take back control and turn AI into your greatest asset.
30+
Years Experience
500+
Businesses Served
CEO
Directive Technology
5-Star Reviews
“This book finally makes AI accessible for businesses our size. No jargon, no hype—just practical strategies we could implement immediately.”
JM
Jennifer Martinez
CEO, Regional Manufacturing Co.
Leadership
Meet the Team Behind Your Technology
Our leadership team combines decades of experience in enterprise IT, cybersecurity, and business strategy. We're not just technologists—we're educators, authors, and trusted advisors to hundreds of organizations.
Chris Chase
Chief Executive Officer
Some people talk about serving small businesses. Chris Chase has been doing it since 1993. As the founder of Directive, he's spent three decades building the infrastructure, the team, and the trust that local businesses rely on for managed IT, cybersecurity, and now AI. His book Rogue AI distills what he's learned into something any business owner can actually use.
Sarah Mitchell
Chief Technology Officer
Sarah leads Directive's technical strategy and innovation initiatives. With over 20 years in enterprise IT architecture, she specializes in designing resilient, scalable infrastructure for organizations with complex compliance requirements. She holds multiple industry certifications including CISSP, CISM, and AWS Solutions Architect.
David Rodriguez
Director of Cybersecurity
David oversees all cybersecurity operations and client security programs. A former security consultant for Fortune 500 companies, he brings enterprise-level security practices to organizations of all sizes. He regularly speaks at industry conferences on emerging threats and practical defense strategies.
Podcast
The IT Leadership Podcast
Insights on technology strategy, cybersecurity, and digital transformation for business leaders who want to make informed decisions about their IT investments.
147
Episodes
50K+
Downloads
4.8
Rating
Listen on your favorite platform:
Recent Episodes
EP 14734 minDec 28, 2025
Why Most Small Business Backups Fail (And How to Fix Yours)
We break down the three most common backup mistakes and provide a practical framework for ransomware-resistant data protection.
EP 14641 minDec 21, 2025
The Real Cost of a Data Breach for Small Businesses
Beyond the headlines: understanding the true financial, operational, and reputational impact of security incidents.
Featuring: Sarah Mitchell, CTO
EP 14538 minDec 14, 2025
AI in 2026: What Small Businesses Actually Need to Know
Cutting through the hype to identify which AI tools deliver real value and which are just marketing noise.
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Don't wait any longer. Get started today!
Schedule a meeting with our security experts and discover how we can protect your business from cyber threats.
TestimonialsTrusted by Businesses
Trusted by Businesses
Like Yours
See what our clients have to say about working with Directive.
"Our new Working Solutions website is visually appealing, with added functionality to better serve our customers. The Joomla back-end is easy to use and provides extensive control. Directive also worked directly with our 3rd party vendor to migrate a custom solution from our old website. And Directive is always very responsive to changes and support issues. I absolutely recommend Directive! This is the 3rd website they have designed for us, and we couldn't be happier with the end result."
JD
Jodi Delapaz
CDO Workforce
"Latham Homes would like to take an opportunity to share our experience with Directive, this was our second time working with them and our second web site with them. From start to finish we have always had a very positive experience. All staff at Directive for over ten years now have always been friendly and professional. Latham Homes highly recommends Directive."
TM
Thomas Mullinex
Latham Homes & Communities
"Today marks the 5th Anniversary of our company, and I would like to take a moment during this celebration to stop and say THANK YOU to you and the whole team at Directive for being such a valuable partner and tremendous part of our company. Without the consistent dedication of your fantastic team, we would never have been this successful."
AB
Abraham Brown
Brooklyn, NY
TECHMinutes Newsletter
Stay ahead of
every threat.
Since 2011, Directive's monthly TECHMinutes newsletter has delivered plain-English cybersecurity tips, IT best practices, and technology news — straight to inboxes across Upstate New York. Free to read, no signup required.
- Cybersecurity tips written for business owners
- 160 issues published — every one free to download
- Topics: ransomware, AI, cloud, passwords, phishing & more