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Privacy Policy

Last updated: December 24, 2025

Introduction

Directive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, email address, telephone number, and business information that you voluntarily give to us when you register with us or when you choose to participate in various activities related to our services.
  • Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services.

Use of Your Information

We use information collected about you to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, updates, and marketing
  • Process transactions and send related information
  • Send you emails and newsletters
  • Find and prevent fraud

Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process or to protect the rights, property, and safety of others.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to opt-out of marketing communications
  • The right to data portability

Cookies and Tracking

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Directive

Oneonta, NY

Phone: 1.888.546.4384

Email: support@directive.com